SERVICING.

”Providing our customers with excellent products has always been our ambition and our claim. The highest quality standards and the commitment of our staff form the basis for these objectives. When we work with partners and suppliers, we choose the best.

MACHINE SERVICING BY LUNA.

Experience a premium service from our engineers every 10 weeks to guarantee your machine’s hygiene and optimal performance.

In the event of any malfunction, our dedicated engineers will be in contact within 24 to 48 hours, ensuring minimal profit loss.

Ordering your food products is a breeze – simply call and enjoy free delivery within 3 working days. Alternatively, opt for next-day delivery for a nominal fee. If you are local, just give us a call and we can have your order ready the same day for collection. 

Our warm and approachable team is at your service year-round. For any account-related inquiries, our friendly admin team is here to assist you.

COMPREHENSIVE ADVICE.

Comprehensive advice – personally – directly on site or by phone, just as you wish. The individual consideration of your wishes is almost always possible.

DELIVERY & CONNECTION.

We deliver the all machinery to the desired location and offer you assistance during installation and connection, of course.

TRAINING & INSTRUCTION.

Our qualified sales staff and consultants will be pleased to offer training and instruction in the operation of machinery to you and your sales staff. We will teach you hints and tips, even regarding sales promotions.

OPERATING MANUAL.

The operating manual provides answers to each of your questions. It is easily accessible and understood.

REFRESHER TRAINING.

If required we can come to you to give your staff refresher courses.

SERVICE HOTLINE.

Our service hotline will be pleased to answer your questions and will immediately eliminate smaller malfunctions.

CUSTOMER SERVICE.

If there should be a problem that cannot be solved by phone, we guarantee that our field technicians will be on site in the shortest time.

For general service enquiries and orders telephone (+44) 01702 297090 Monday – Friday 9am-5pm

For sales enquiries call (+44) 01702 662795 Monday-Friday 9am- 5pm

or email [email protected]